Returns Policy
- Return eligible items within 14 days of receipt.
- Items must be unused, in original condition, our packaging with tags attached.
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Sale items are final sale — no returns or exchanges.
- Applies only to purchases from the Hammill & Co website.
Does not include SALE items.
To return an item, click HERE.
What is “Checkout+” Coverage?
When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a store credit or exchange for free.
Introducing Our Easy New Returns Portal!
For just 3% extra at checkout, enjoy peace of mind, giving you FREE returns and exchanges if your purchase isn't quite right! Checkout with confidence!
Returns and exchanges just got easier! Skip the back-and-forth emails and organise your return in just a few simple clicks.
No printer? No problem! Simply use the barcode provided and have your return label printed at the post office.
Need an exchange? No more waiting for your original item to arrive back before we send your new one!
Easy, quick and hassle-free — just how shopping should be!
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Does not include SALE items.
If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
All returns are subject to the guidelines outlined in our Return Policy.
Other enquiries Email: alex@cathammill.com.au Phone: 03 9696 1215 (9am–3pm AEST)
